The overall service was excellent. They explained the basics of operating the car, how to open the fuel cap, which type of fuel to use, the exact location of the return office, and who to contact and what to do in case of an accident. Everything was thoroughly explained. The car was spotlessly cleaned, both exterior and interior. The vehicle's mileage was around 27,000 kilometers, which was reasonable, and the engine power was sufficient.

All good and wonderful

No issue at all. Will book again for sure.

The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly. I will recommend Hertz, especially for their service and kind staff.

The counter staff was very friendly and assisted us in the best way she can. We was given an upgrade with a much spacious & new vehicle, my family enjoyed very much for the whole journey. Thank you Hertz!

This is our first time using this booking and found it very useful with good prices. Will use it again for the next trip. Thank you Easyrentcars.com!

Car type changed without notification. I got sedan instead of SUV.