Flight was cancelled and trying to get reservation changed was difficult. Wait time for rental was l

At MCO the Routes shuttle was not running late night (after 1200). I ended up renting from an company whose shuttle was available.

Long pick up wait. Will never use them again

Very nice car at a very affordable rate, however it took over an hour to leave the facility...

Brand new vehicle, very reasonable price. Less than 10 minutes of arrival we were on our way. Excellent service, extremely caring staff, pleasant, knowledgeable, and helpful. I will be recommending to everybody I know!

Overall good experience, the hour wait for the shuttle from airport to location was excessive. Also did not know I needed proof of my personal insurance in addition to the credit card auto insurance coverage I was using. Overall a good experience. I did witness the agent refusing people their rental because their arrival was supposed to be at 10am, they were delayed due to flights and they would not rent to them at 1500h. They actually took them back to the airport and refused to budge saying their rental contract had been closed! Fortunately, I was 30 minutes early, but that was also noted that I was early!