The pick-up and drop-off process was relatively fast.

Foreign driver's licenses cannot use self-service pick-up, but the counter service is very good! There are plenty of vehicle options, and there's no hard sell for additional services. The process is very convenient; you just need to provide the destination address for the first day.

The airport shuttle is very convenient, store service is efficient, and there are no additional sales pitches. However, the self-service car pickup machine doesn't seem to recognize domestic credit cards, so you still need to go to the counter.

Nice, fairly new car. I would haver preferred to have advance checkin instead of having to wait in line at the Alamo desk to get our car.

スタッフはフレンドリーで事務手続きも早く、ストレスを感じませんでした。車内清掃はしっかり行われていない印象でしたが、比較的新しいサンルーフ付きのSUVで、機械的な不備は一切ありませんでした。嫌な臭いはなく、エアコンもしっかり効いたので、全体的に満足です。

車両検索から予約までとても簡単でスムーズでした。リマインダーのメールの頻度やタイミング、価格が下がった際の保証サービスまで含め、とても良いシステムだと思いました。また利用したいです。