The staff were excellent, especially Mark.

The pickup point was near impossible to locate. They spoke of a 'pink P" sign to stand near, but it could not be seen and was not known by airport staff we asked.(We finally saw it and it was only visable from the incoming road) The pickup vehicle did not have any log on it, and we were finally told the last 3 digits of the registration.

I had a good experience with great rentals after reading bad reviews. Staff had good English and picked me up promptly despite lots of bad feedback. The deposit went into my account quite soon after drop off also. I would really recommend this company!

The only complaint is that the radio was in japanese so you couldn't listen to it.

The car I got was exactly what I asked for and was really clean. The only downer is that the whole computer system was in Japanese and it could not be changed, there was also no USB port which is what I requested.