Overall service was excellent! The biggest issue was the language barrier, but I had a translator device. The staff was very patient.

Near central station

Service was pretty good. However, they required me to pay a deposit of 800 euros this time. Last time, I was able to prepay a deposit of 300 euros. Not sure why it wasn't the same this time.

It turned out to be Europcar. There were cheaper options with other small rental companies, but I chose a big brand to avoid hidden fees. However, it was the same! At the counter, I explicitly told them I didn't need insurance as I had purchased it domestically. The representative smiled and agreed. Later, she said she upgraded our car for free but never mentioned we would be charged for it. In the end, we received a bill for thousands, including upgrade and insurance fees!

It's okay