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Not perfect but great value

Reviewed: Sun, Jun 30, 2019
About Routes: 8.7 /10
Routes counter service staff were great. At O'Hare, you have to take a shuttle to the new car rental facility and then you have to take another shuttle to Routes. It took them a long time to track down a minivan for us to rent. And, when the car arrived, it was soaking wet like it had just come out of the carwash. It was clean inside other than something was all over the interior ceiling and the antenna was missing on the van so we couldn't pick up very many radio stations. Overall, I would rent from Routes again because it was so much cheaper than the more well known car rental companies.
About QEEQ: 10.0 /10
Yes, easyrentcars.com was great and I would use it again.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Chicago Airport

D.Misch

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

Aleks

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Nov 7, 2019
About Routes: 9.0 /10
Since during my trip has been snow and winter conditions on the road I missed in the car equipment for cleaning the windows from ice and snow and winter tires too.
About QEEQ: 8.0 /10

R.Kontra

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Aug 24, 2019
“Excellent price but service at the counter was very poor in checking out and in returning the vehic”
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10

M.Bingham

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Economy | Kia Rio or similar
Reviewed: Tue, Jun 4, 2019
“Good”
About Routes: 9.7 /10
Car was great
About QEEQ: 10.0 /10

B.Sharma

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, May 18, 2019
About Routes: 9.7 /10
Exceeded our expectations. Large size, totally comfortable. Enjoyed
About QEEQ: 10.0 /10

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