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Not perfect but great value

Reviewed: Sun, Jun 30, 2019
About Routes: 8.7 /10
Routes counter service staff were great. At O'Hare, you have to take a shuttle to the new car rental facility and then you have to take another shuttle to Routes. It took them a long time to track down a minivan for us to rent. And, when the car arrived, it was soaking wet like it had just come out of the carwash. It was clean inside other than something was all over the interior ceiling and the antenna was missing on the van so we couldn't pick up very many radio stations. Overall, I would rent from Routes again because it was so much cheaper than the more well known car rental companies.
About QEEQ: 10.0 /10
Yes, easyrentcars.com was great and I would use it again.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Chicago Airport

Laurel Ellis

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Reviewed: Tue, May 15, 2018
About Routes: 2.0 /10

T.Chaudhry

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Aug 19, 2019
“Terrible”
About Routes: 3.0 /10
Nope, very rude staff,took forever.Try to rip you off and lied to you about existing damage to the car.Will never rent from routes again and tell family and friends, never rent because they are cheaters.

J.Davis

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Economy | Kia Rio or similar
Reviewed: Mon, Jul 22, 2019
“I'll be back again!”
About Routes: 8.0 /10
The mileage and gas usage of the car was awesome. It was not what I expected but definitely a perk. The person who originally helped me did a good job. The person who helped me upon return was unprofessional and sort of rude.
About QEEQ: 8.0 /10
I didn't have a price drop but this was the most affordable car that I could have found. The location of the lot was easy to find and easy to get to. I appreciate the relationship between Routes and easyrentcars.com. I've already referred two people who have used the site.

reachglen

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 26, 2019
“Routes value for money”
About Routes: 8.0 /10
This location seems totally unprofessional and unorganized. There are cars everywhere. It also is an airport parking location for paid customers. Be prepared to spend some time here and also unlike the other major car rentals, this drop off requires you to stand in the line again to return a vehicle.
About QEEQ: 10.0 /10

Y.Ng

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Mar 21, 2019
“Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.”
About Routes: 8.0 /10
More polite counter staff would make a big difference.
About QEEQ: 8.0 /10

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