My experience was Simple,Fast no problems.

I always choose Hertz, very satisfied.

Hertz should eliminate any possibility that important parts like back lagguage cover are missing.

Good service, picked up the car quickly

I recently rented a car from Hertz in JFK Airport New York, and my experience was exceptional. The staff was friendly and efficient, making the pick-up process quick and seamless. The car itself was clean, well-maintained, and exactly what I needed for exploring the city and surrounding areas. Return was equally hassle-free. I highly recommend Hertz for anyone looking for reliable and convenient car rental service in New York.p

No

Like: FRIENDLYNESS
Dislike: My reservation is from 10:30 to 10:30, but I didn't get the car till 11:15 because the car we reserve wasn't ready, they upgraded to a similar SUV but didn't like, so wait for the car which was okay with us, but when we returned the car around 11 pm, the parking lot attendant still there, and told us that the person who take care of the return car paperwork still there just step out the office, so we wait a little, didn't return. So the attendant showed us how & where to drop key & paperwork which we did. Then later on found out they charged us 1 extra day, so have to contact them and they reversed the charges. Also would be nice if they email us the invoice after instead I had to call and requested.