“Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.”
About Hertz:10.0/10
Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.
About QEEQ:10.0/10
The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.
Chose to pick up the car from a branch near my residence in San Diego. Communication was smooth, no waiting in lines, no forced upselling, and the car was ready in 10 minutes with 7000 miles on it. Returned the car at Los Angeles Airport without any issues; just followed the GPS directions to get there. Gas stations near the airport made refueling convenient. The return process was simple and completed in 3 minutes. A shuttle bus right next to the drop-off point took me directly to Terminal B.
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