The staff at Syracuse were very attentive, and there was no upselling. Returning the car in New York was also quick.

Very satisfied.

The lady at the pickup service was very nice and even upgraded our car for free (mainly because the original car would take time to be ready, and she was kind enough not to make us wait too long). Initially, there was an attempt to sell us insurance, but when we said no, they did not push further.

The counter staff were very friendly and helpful.

Easy to use and competitive prices.