Thanks Alamo! Appreciated the car and the service!

Forgot my bag in the car during return, the staff immediately helped retrieve it! Very grateful!

This is the only company so far that added insurance even after I declined it. I usually don't check carefully, and I've never had any unauthorized additions before, so I felt comfortable signing off. This time it was particularly annoying. Luckily, it was a short rental, and they only charged me an extra 50 CAD.

As I mentioned before, walking to the airport should be accurate, if driving navigation is inaccurate. It's hard to find the car rental return location at the airport.

The location is right on the first floor of the Toronto airport terminal, very convenient. No extra sales push, just asked if I needed the super cover. Returning the car was a bit of a hassle due to the navigation issue. When we arrived, there were a few returns happening. They briefly checked the car and issued a receipt from a handheld device in no time.

No waiting time, enthusiastic and patient, quick and simple process. Excellent!