The worst rent car company that unfortunately I used

Jesus Nunez

Australia

Reviewed: Tue, Jul 2, 2019

About Thrifty: 2.0 /10

It's the worst experience I have when renting a car. I will never rent a car in this company again. I guess when I book a car in a serious company, they will respect all the conditions when I booked it, but this "serious company" charged me extra charges (100 AUD) when I picked up the car simply because I picked up the car at the airport and they gave silly justifications about that. However, how I paid a part of the amount when I booked the car because they did not give me another option, I could not cancel the car because I was going to lose that payment. It is not the first time that I booked a car at the airport and other companies never charged me ghost rates, but unfortunately it was the first time I used Thrifty. I will never use this fucking company again.

About QEEQ: 10.0 /10

Is a good app and easy going.

Thrifty

Boondall

Australia

Intermediate | Toyota Corolla or similar

3-day rental

Relevant Reviews on Thrifty in Australia

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Reviewed: Wed, Aug 20, 2025

About Thrifty: 10.0 /10

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About QEEQ: 10.0 /10

Frank Milton

Australia

4-day rental

Reviewed: Wed, Feb 5, 2025

About Thrifty: 10.0 /10

The day we picked up the car, we noticed a nail in the tire. After driving for a short distance, we returned to replace the vehicle, but there were no cars available. The next morning, we went back to exchange the car again, and Thrifty's excellent service ensured they checked the mileage and immediately provided us with a replacement. As for the tire issue, they informed us to file an insurance claim ourselves.

About QEEQ: 8.0 /10

Francis Lincoln

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Ayers Rock Airport(AYQ)

Ayers Rock

Australia

Reviewed: Sat, Jul 27, 2024

About Thrifty: 10.0 /10

The rental cost is too high and not worth it at all. There is a 100 km limit per day, and the rental fee is over 1500 RMB per day. A huge ripoff. Don't even bother going to Uluru; it's just a big rock and not worth visiting.

About QEEQ: 8.0 /10

Australia

4-day rental

Large SUV | Toyota Kluger 7 Seats or similar

Reviewed: Wed, Jan 29, 2020

“Worth it booking, watch out for bad odor”

About Thrifty: 9.0 /10

Vehicle had no trouble in driving. Only downside was the vomit smell. Purchased own car freshener to minimise the smell. The option to prepay the full tank was worth it if you’re going to really use estimate 90% of the full tank.

About QEEQ: 10.0 /10

All good including 3rd party insurance which is cheaper compared to another website