This is a large company with a wide selection of vehicles. The service is excellent, and the car pickup process is quick. The vehicles are in good condition, clean, and odor-free. I will choose this company again in the future.

The rental process is convenient, service is enthusiastic, and procedures are simple and efficient.

Too slow. Additionally, I didn't notice any scratches when picking up the car, which became an issue when returning it. Also, Mainland China car insurance is not accepted. I suggest everyone thoroughly inspect the vehicle during pickup as they can be quite difficult.

The car was perfect for our needs. Avis staff were friendly and helpful, both at the collection and the drop off point. I would recommend AVIS

Excellent platform and easy to use. Made the whole car hire experience simple and efficient

The vehicle was not prepared for rental. It had not been cleaned and was not re-fuelled. The lack of fuel was reported to Avis before we left the rental lot. I paid for a full tank of gas, On returning the vehicle, I complained about the lack of preparation, cleanliness and missing gas. The only thing Avis was prepared to do was refund the charge for gas. It remains to be seen whether this gets paid. The vehicle itself wasn't great. There was a loud annoying squeak that was irrutating throughout the 2 week rental. The ride of the vehicle could best be describes as 'agricultural', i.e. not very comfortable.

Booking process was okay. No benefit from price drop protector.