From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+52-7449800692
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+51-17009061
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+41-445514539
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5051294122
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Terrible!

Reviewed: Thu, Sep 26, 2024
About ACE: 6.0 /10
Hidden charges (out of province fee of $50 per day / rental car insurance fee of $10 per day) plus others more than doubled the initial hire fee. Terrible & deceitful tactics designed to gauge the customer without any other option really of changing to another provider. NEVER USE AGAIN!
About QEEQ: 8.0 /10
Additional charges need to be more clearly stated at the time of booking.
Economy | Kia Rio or similar

Relevant Reviews on ACE in Canada

M.Bagger

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Aug 29, 2019
“Great experience! AAA+++”
About ACE: 10.0 /10
This location is off site in Calgary, we waited about 50 mins to be picked up , ( Tip, call when you get off your flight for pick up!) Driver was friendly and apologized for the delay, busy and weather! Clean car , Brand New Kia Soul 1500km , over all great experience! AAA +++
About QEEQ: 10.0 /10

J.Malliet

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Tue, Aug 20, 2019
“Additional insurance requirements for not being a Canada resident were NOT disclosed in the contract”
About ACE: 7.0 /10
I will NEVER rent from ACE again! I had to pay an extra $210 for insurance. I could have gotten a way better deal and service from one of the bigger rental companies. If you want to compete then step up your game!!!

S.Dombey

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Aug 17, 2019
“Easy, great service, fast,efficient”
About ACE: 9.7 /10
All done well. Fast efficient
About QEEQ: 10.0 /10
Worked well. Would use again

Terrible Experience

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Jul 8, 2019
“I was given a huge dirty 4x4 truck, when I ordered a clean small SUV. Horrible experience.”
About ACE: 3.0 /10
I had to take a cab from the airport because the shuttle was "missing in action". The vehicle I ordered was not available. The vehicle I was given was filthy, huge, and stiff. Who wants to drive a 4x4 pickup around Calgary's and Edmonton's downtown cores? Lastly, I have knee issues...who wants to be climbing in and out of this huge truck. This was a bad experience.

David B.

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Mar 2, 2019
“Ace are Liars”
About ACE: 4.3 /10
They were terrible. I reserved an Toyota RAV4 for the snow storm coming to Toronto. When I got there they said they had no SUV’s even though there was one sitting in their driveway. “That’s for someone else”, they said. Garbage.

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