Brilliant experience compared to airports at LAX.

This was my first time booking with this company because the one I used during the Lunar New Year was less satisfactory, so I decided to try this one. Overall, it was okay. When picking up the car, I didn’t see a self-service machine, so I had to interact with a staff member, which was a bit awkward. Their attitude wasn’t great. For the car model, they asked us to check online for differences instead of showing us photos, which other companies usually do. Also, they kept trying to upsell an upgrade, and it was easy to misunderstand since they mentioned it several times and my English isn’t that good.

The process went very smoothly.

Very satisfied

The service attitude was good, but having someone to guide when looking for the car would be better!

Excellent service from AVIS cant complain at all. Very easy return in car park also so I didnt have to go to the counter.

Easy to book with and all transcation was smooth. Will definitely book with easy rental again.