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Search for RentSmart24 Car Rentals in Milan

No more rent from RentSmart24

Reviewed: Thu, Oct 24, 2024
About RentSmart24: 4.0 /10
Instead of a Toyota Aygo X, a Fiat Panda was provided for rent, which is a completely different car. The Fiat Panda (hybrid) had low mileage but the whole body (especially the roof) was damaged. The windscreen washer tank was empty. I asked at the counter for a change of car and was ready to pay extra, but it was ultimately refused. The reason given was that there were no other cars available for hire. An employee of the rental company told me in a harsh manner that the only alternative for me was to cancel the rental and contact Customer Support. I was forced to accept a Fiat Panda, whose only advantage was its relatively low fuel consumption.
About QEEQ: 9.0 /10
I was completely satisfied with the services provided by QEEQ.COM.
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The car group was made up according to its function、number of seats, etc. If were offered the downgraded car, please contact us at the counter immediately.However, we are very sorry for this situation. If this happens again next time, please contact us immediately and we will communicate and negotiate with you. Thanks for your feedback and look forward to seeing you next time.
Toyota Aygo X image
RentSmart24
Milan Malpensa Airport(MXP)
Milan
Italy
Economy | Toyota Aygo X or similar

Relevant Reviews on RentSmart24 ParkinGO Malpensa

Cornell Warner

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RentSmart24
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Tue, Jul 8, 2025
About RentSmart24: 8.0 /10
There is a common issue with car rental companies abroad nowadays. If you purchase insurance through the platform, they won't force you to buy additional insurance, but they charge a very high deposit. This is not just with this company; I have noticed the same issue with several others. This company, however, has an additional issue: they charge a €36 cleaning fee if the car interior is a bit dirty upon return. This is the first time I've encountered this, and it doesn't feel great. Everything else is fine, though.
About QEEQ: 8.0 /10

Elaine Burns

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RentSmart24
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Thu, Dec 5, 2024
About RentSmart24: 10.0 /10
Very satisfied, the service attitude was excellent, and the car pick-up and replacement procedures were simple. The deposit was refunded very quickly, and my credit card limit was released the day after I returned the car.
About QEEQ: 10.0 /10

Les Strong

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RentSmart24
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Mon, Nov 25, 2024
About RentSmart24: 10.0 /10
Extremely satisfied.
About QEEQ: 10.0 /10

Alvis Bert

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RentSmart24
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Fri, Sep 13, 2024
About RentSmart24: 8.0 /10
Just finished the rental today. The car return inspection was very quick, and QEEQ's response time when issues arise is fairly fast. Overall, I'm satisfied.
About QEEQ: 10.0 /10

Josephine Irving

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RentSmart24
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Sun, Jun 2, 2024
About RentSmart24: 8.0 /10
The car rental process was smooth, and there were no unexpected charges at drop-off as some reviews had warned. I will use this company again when I come to Milan MXP Airport next time.
About QEEQ: 10.0 /10

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