CAR RENTAL REVIEWS ON RENTSMART24 AT MILAN MALPENSA AIRPORT, MXP

Overall, quite satisfied.

Pretty good. Although they promoted insurance, it was optional and not mandatory.

Pretty good.

Good, but the pre-check-in process requires about half an hour of personal effort.

There is a common issue with car rental companies abroad nowadays. If you purchase insurance through the platform, they won't force you to buy additional insurance, but they charge a very high deposit. This is not just with this company; I have noticed the same issue with several others. This company, however, has an additional issue: they charge a €36 cleaning fee if the car interior is a bit dirty upon return. This is the first time I've encountered this, and it doesn't feel great. Everything else is fine, though.

No queues throughout the process, smooth return.

Very satisfied.

Very satisfied, the service attitude was excellent, and the car pick-up and replacement procedures were simple. The deposit was refunded very quickly, and my credit card limit was released the day after I returned the car.

Very easy and comfortable.

Surprising savings!

Very satisfied!

Very satisfied

All was good, They have many vans shuttling to the terminal, clearly noticed with the logo

Overall satisfied.

I would still recommend renting a car inside the terminal, returning it outside is a bit inconvenient.

Excellent

Excellent! Italians are really warm and welcoming!

There were not enough staff, and the waiting time in line was a bit long.