Customer service was great, the car itself was not good.

The car rental process was simple and quick.

Pretty good

We received our car with only a quarter tank. This was disappointing, since there was a gas station directly in front of the place. We only needed the car for roughly 150 miles, therefore it was difficult to estimate how much gasoline to put in the car to leave it exactly at a quarter tank at the final destination. We do not live in the US which makes the miles/gallon estimation difficult. In the end we returned the car with more gas than we received it, i.e. we paid more for the overall rental than we should have. Not receiving the car full was very disappointing and inconvenient for several reasons.

Like: Great return service - Nathan was excellent.
Dislike: Pick up - service not as efficient as it could have been.