Pretty good. Although they promoted insurance, it was optional and not mandatory.

Excellent

There were not enough staff, and the waiting time in line was a bit long.

Excellent! Italians are really warm and welcoming!

Instead of a Toyota Aygo X, a Fiat Panda was provided for rent, which is a completely different car. The Fiat Panda (hybrid) had low mileage but the whole body (especially the roof) was damaged. The windscreen washer tank was empty. I asked at the counter for a change of car and was ready to pay extra, but it was ultimately refused. The reason given was that there were no other cars available for hire. An employee of the rental company told me in a harsh manner that the only alternative for me was to cancel the rental and contact Customer Support. I was forced to accept a Fiat Panda, whose only advantage was its relatively low fuel consumption.

I was completely satisfied with the services provided by QEEQ.COM.