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Search for Firefly Car Rentals in Barcelona

Dont go to firefly barcelona

Reviewed: Wed, Jan 8, 2025
About Firefly: 4.0 /10
Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.
About QEEQ: 10.0 /10
Always ok
Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car to decline any additional protection. If you require any further assistance, please do not hesit
Fiat 500 image
Firefly
Barcelona Airport(BCN)
Barcelona
Spain
Mini | Fiat 500 or similar

Relevant Reviews on Firefly in Spain

R.Parker

View more >
Compact | Seat Leon or similar
Firefly
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Thu, Aug 22, 2019
“Poor - long delays to pick up and nonsensical charges!!! - never again!”
About Firefly: 6.7 /10
No clear signage in the airport directing you to firefly in the car park. Despite pre booking I had to wait 1 hour and 15 minutes- not enough cars available. I was told I had no choice of vehicle within the group I had ordered but the colleague beside me was offering multiple choices to other clients who had no booking! Also was charged a 34€ service charge for full to empty ( not very clear on the booking site) despite then telling me that if I return it full I would get the full fuel refund but still have to pay the 34 € service charge!!! After the delay I was told there was no damage on the car - I inspected it and had to return to the office to tell them there were 22 scraps and dents on the car!!! I will never use this provider again! I will be in Spain every week for the next 6 weeks and will use another provider or the bus!!! Not a happy customer at all!!!
About QEEQ: 10.0 /10
The booking platform is good -

View more >
Compact | Ford Focus Estate or similar
Firefly
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Wed, Aug 21, 2019
“All perfect”
About Firefly: 10.0 /10
Good service
About QEEQ: 10.0 /10
Easy booking proccess

d.Moore

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Economy | Opel Corsa 2 Doors or similar
Firefly
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Thu, Aug 8, 2019
“Chosen because it was cheapest - only later did we realize just what good value!”
About Firefly: 9.3 /10
It was a long wait in the hot sun ... a water cooler would be good! The car was bigger/better than expected. No pressure to buy extra insurance, just asked if we had it and accepted it. Initially they wanted to charge an old-person supplement but accepted the letter I'd printed from Easy Rent saying there would be no extra charge. I was unaware of the 'service' charge for filling the car (it was full to empty policy) - and how anyone can justify 30euros to take a car to a garage and fill it up is unbelievable! Return was easy and we were told we'd get some cashback for the fuel that was left - I've no reason to believe otherwise but at this point (48 hours after drop off) nothing at all relating to this booking is showing on our credit card statement.
About QEEQ: 10.0 /10

T.Jagger

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Economy | Ford Fiesta or similar
Firefly
Murcia
Spain
Reviewed: Thu, Jul 11, 2019
“Excellent, superb service and great car, good value and all went really smoothly and no queue too!”
About Firefly: 10.0 /10
The staff were excellent, condition of car great and excellent value for money! Only comment I'd make is some guidance on the car itself would have been good - we struggled with the built in sat nav. We could have gone back to the counter and asked but as I had my own one with me we just used that.
About QEEQ: 10.0 /10
Price drop did work!

View more >
Economy | Opel Corsa 2 Doors or similar
Firefly
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Tue, Jul 2, 2019
About Firefly: 7.0 /10
Long wait to drop of

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