Dont go to firefly barcelona

CvM

Spain

Reviewed: Wed, Jan 8, 2025

About Firefly: 4.0 /10

Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.

About QEEQ: 10.0 /10

Always ok

Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car to decline any additional protection. If you require any further assistance, please do not hesit

Firefly

Barcelona Airport(BCN)

Barcelona

Spain

Mini | Fiat 500 or similar

7-day rental

Relevant Reviews on Firefly in Spain

Colin B

Spain

15-day rental

Small SUV | Opel Mokka or similar

Reviewed: Tue, Mar 19, 2024

“QEEQ provided an excellent service for a seamless rental.”

About Firefly: 9.0 /10

Good car and friendly service. As a small tip: at Seville a sign for where Firefly cars are hidden in the car rental car park would have been helpful. (it is passed all the other rental agencies, turn left and go to the very back of the car park and is not sign posted)

About QEEQ: 10.0 /10

Perfect! Please note the instructions for pick up could have included the comments I posted in the firefly section.

A.Nehrir

Spain

19-day rental

Economy | Opel Corsa or similar

Firefly

Madrid–Barajas Airport(MAD)

Madrid

Spain

Reviewed: Sat, Dec 16, 2023

About Firefly: 7.0 /10

Firefly staff are great, decent fleet of cars I'm happy doing business with them!

About QEEQ: 8.0 /10

Iona

Spain

1 days rental

Mini | Fiat 500 or similar

Firefly

Barcelona Airport(BCN)

Barcelona

Spain

Reviewed: Mon, Aug 26, 2019

“Frais supplémentaire non prévus”

About Firefly: 6.0 /10

J'ai dû régler 93 € d'assurance à mon arrivée et on me proposait même de régler 200€ pour une assurance plus complète. Ce n'était pas mentionné dans le contrat que j'ai signé. Un gps m'a également été facturé alors qu'il se trouvait dans le vehicule. De plus, j'ai rendu la voiture le jeudi matin 22 août et espère un remboursement des 24h non louées.