Horrible experiencia con QEEQ.COM, primera y última vez, no lo recomiendo a nadie… lo contrario

H.Bacci

United States

Reviewed: Fri, Jan 10, 2025

About ACE: 10.0 /10

El personal atento pero me cobraron por el vehículo otra vez 502 dls cuando la reserva del vehículo la había hecho completo con la página QEEQ.COM ( ACE me cobró con la tarjeta visa y a QEEQ.COM con la amex 584 dls )

Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.

ACE

Miami International Airport(MIA)

Miami

United States

Medium SUV | Nissan Murano or similar

10-day rental

Relevant Reviews on ACE in United States

United States

8-day rental

Intermediate | Toyota Camry or similar

ACE

John F. Kennedy Intl Airport(JFK)

New York

United States

Reviewed: Fri, Jul 15, 2022

“I would do business with this company again..”

About ACE: 9.0 /10

The car rental personnel were very helpful..

About QEEQ: 8.0 /10

N.Morota

United States

1 days rental

Large SUV | Hyundai Santa Fe 7 Seats or similar

ACE

Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

Reviewed: Mon, Oct 28, 2019

“Good experience”

About ACE: 9.7 /10

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

About QEEQ: 10.0 /10

D.Trujillo

United States

1 days rental

Large SUV | Ford Expedition or similar

ACE

Orlando

United States

Reviewed: Sat, Jul 20, 2019

“Did not receive full size SUV. Car had a bad tire and repeated calls to Ace were ignored”

About ACE: 8.0 /10

Car was smaller than promised. Junky pathfinder not in the class of a Expedition. Had a bad tire and several calls to Ace were ignored, or, I was told several times to just call back later to see if they could find a car with good tires. Just gave up and spent money frequently airing up the tire. Serious lack of customer service. Would think twice before renting from Ace again

About QEEQ: 10.0 /10

United States

1 days rental

Full Size | Nissan Altima or similar

ACE

FT LAUDERDALE AIRPORT(FLL)

Miami

United States

Reviewed: Fri, Feb 8, 2019

“Great car. A few customer service issues and surprises.”

About ACE: 6.7 /10

When we arrived (Saturday) there were 2 staff open behind the counter and 3 or four customers in line, one of the staff finished up with his client and rather than help the next in line told us that his shift was over. WOW! That's not "customer service"... It would also be great to have the "ACTUAL TOTAL cost of the rental - TAXES INCLUDED" at time of pick up. Would eliminate the taxes for everything surprise at drop off time.