The staff at the rental company provided very attentive service, very satisfied.

The company is a big name with no hidden tricks, though the staff kept promoting insurance when picking up the car at the airport. Also, this is my second time renting from Avis in Australia. It seems their online vehicle options are limited, but you usually get a slight upgrade when picking up the car.

The staff was extremely friendly. I had a lot of luggage and needed to go up the mountain, they suggested upgrading to a RAV4 which was a great idea.

Excellent service, great car condition, and simple return inspection procedure.

Like: Not much to tell actually, all went smoothly and well. I have not had a hire car in 15 years so i was not sure what to expect ... well I did expect some complications but there were none. The Avis operator behind the counter was experienced and knew what he did ... a rare occurrence these days!
Dislike: Could not really think of anything...