Type of the car, not the same that I paid for overall six out of ten

The car was great, but during the return process, they found a barely noticeable scratch on the rear bumper and charged over 100 euros. I had to claim it with insurance afterward.

First, they tried to sell me insurance, even though I had already bought it. Then, the car I received was a very small Yaris. I paid 90 euros for 2 days to upgrade to a Puma. When returning the car, it was raining, and the person inspecting the car kneeled down to check for scratches. They found a barely noticeable scratch on the wheel rim and claimed it was my fault, then took out a ruler to measure it. Returning the car ended up taking half a day, and I had to take a bus to the airport, almost missing my flight. They wouldn't let me go without paying, so I agreed to 50, but when I got back, I received a bill for 130 without any invoice. Really frustrating, very poor service.

Overall good. For first-time renters, it's natural to be a bit nervous. The car had some minor scratches on the road, but thanks to QEEQ's insurance, we quickly submitted the materials and had them verified. The compensation was processed swiftly. Good experience.

Overall, the pick-up and drop-off went smoothly, and the journey was seamless.

Very helpful and friendly staff

Fantastic as always