ルイビル空港

There were hidden charges that were not clearly explained in advance.

Overall, the process is efficient and quick. After completing the paperwork, you can directly go to the designated area and select a car by yourself; no specific vehicle is assigned to you.

Everything went smoothly, and the staff was friendly.

No the car didn’t exceed my expectations. Noisy, possibly in the drive train. Rear door sticky to open. I did contact Hertz via the messenger platform (which there response on that was excellent) Only problem their response was “Thank you for that! I have sent a request for our Emergency Roadside Service team to reach out to you directly. My sincere apologies for this inconvenience! -Sam” we didn’t receive a call…. Also, the hire got extended, we will return it this Friday 5th July as agreed. No need to bother getting Roadside assistance onto it now, we’ll put up with it

Hertz Car Rental truly is a major brand. The convenience of picking up and returning cars, office facilities, and the professionalism of the staff are all far superior to smaller companies.