Clean and easy.

Very good

Although it's a bit far from the airport, there is a shuttle bus, so overall it's very convenient. The car pickup and return processes are also very fast.

Very satisfied. I bought full insurance, and there was hardly any inspection during the return.

Very satisfied, extremely satisfied. The staff were kind and friendly, just like family.

Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.