excellent value for good car hire, but limited online booking process

Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Booking was quick and easy through QEEQ, reasonable price.

Staff at Beziers downtown office were super friendly and helpful and offered to translate in english for me, which was very generous.

Great service all round!

The counter staff was extremely helpful and friendly.

The staff appears constantly overwhelmed and the wait times are unacceptable (second time this year I rent from this location). There was a line snaking out the door to return vehicle and I had to use the key drop off else I would have missed my plane. They should invest in the same technology as other Hertz/Thifty locations where staff meets incoming cars with hand held device that checks customer out. Last time I picked up a car from this Hertz location it took over 45 minutes to get out! I will definitely make sure I rent from one of the other agencies next time I'm in BOD.

Worked like a charm, great value.

Was warned to be very careful and read terms, surcharges at every wrong move. I followed their rules and all was ok. Phew! Leave enough time at drop off for checkover/handover, just dropping keys off and running to catch flight could be costly.