Easy car rental, good price.

The service was quite good.

The car has already run over 110,000 kilometers. The key issue is that at a speed of 85 km/h, the car becomes unstable. Initially thought of changing it in Taupo, but it turns out the only location is in Auckland! Wasted phone expenses, and the person who answered said yes, the car shakes above 85 km/h. They knowingly rented out a car in bad condition! I was dissatisfied throughout the journey.

The pickup time was outside the store's working hours. Communication via mail beforehand was very clear, and the process was straightforward. The car was in good condition, clean, tidy, and fuel-efficient. The return process was quick, and they offer a free shuttle to the airport, making it very convenient.

The car could have been a little cleaner. Staff did not use sheet to locate dents and scratches. I took my own photos

Booking was relatively easy.

The only thing that we missed was the boot cover . For a rental car with luggage that would be a definite plus.