AVIS is located near Los Angeles Airport, with free shuttle service that takes about 5 minutes to reach. It's a large building with a variety of car models, probably thousands of vehicles ready for rental. I arrived at night, and there were few people renting cars, so the process went smoothly. The staff checked my domestic driver's license with its accompanying translation, took a credit card deposit, and provided a ticket indicating the location of my car in the underground parking garage. After getting the ticket, I went downstairs to find the car. Before driving off, I inspected the car's exterior for scratches or damage. Most of the nearby vehicles seemed to have varying degrees of damage, but the staff assured me this wasn't an issue as they were aware of it. Nevertheless, I took photos for records to avoid potential disputes later. Overall, the car rental process was very efficient.

There was no Sienna available, only Chrysler Pacifica Hybrid with CarPlay. The vehicle's performance was good and easy to drive. Picking up and returning the car was very convenient, with dedicated shuttle services between the rental location and the airport.

The car return process was quick and the service attitude was great. Especially during the car rental, the staff were very friendly and chatty. However, after returning the car, I received an email about being charged 9 units for something.

Avis provided a smooth and efficent service.

Booking was easy. Although i took out the insurance with QUEEQ but wasnt aware it only covered the driver andnot the passengers.