Satisfied

No unexpected charges so far. Overall good service. They do promote insurance, but clearly state that it's optional without causing trouble.

I just asked if I needed to add extra insurance, and they said no, so I picked up the car. When returning the car, I had underfilled the fuel by half a tank and offered to pay some money, but the staff said it was okay. This rental company feels very honest and straightforward, with no tricks.

I chose Rental Plus because it had good ratings, and the actual experience was indeed excellent. You can choose it with confidence. The pickup process was fast, there was no hard sell on insurance, and the staff were polite and friendly. The car return inspection was very relaxed, and the pre-authorization was released about a week later.

Very satisfied, excellent service from the local car rental company.