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Live chat Email us Service Code: 8609110219
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Reviewed: Sat, Aug 24, 2024
About Garenta: 4.0 /10
They gave me a note saying to refuel with gasoline, but the car was actually a diesel. Luckily, the gas station attendant didn't let me make the mistake. The system crashed when picking up the car, so I waited 2 hours to get the car. When returning it, no staff could be found and I waited almost an hour before someone showed up. Additionally, I was over 4 hours late and they charged me for an entire extra day.

Relevant Reviews on Garenta in Turkey

Zara Hodgson

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Reviewed: Wed, Jul 2, 2025
About Garenta: 10.0 /10
The service was attentive, and the staff were well-versed in the workflow.
About QEEQ: 10.0 /10

Evangeline Den(n)is

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Reviewed: Sun, Oct 20, 2024
About Garenta: 10.0 /10
It was a great experience. We originally booked a compact SUV, but the trunk was too small for our luggage. The staff at the store suggested we switch to a sedan, and we only needed to pay the price difference. They were very helpful.
About QEEQ: 10.0 /10

Mavis Eveline

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Reviewed: Fri, Jun 14, 2019
About Garenta: 6.0 /10
Staff's English is poor, explanations are unclear, and instructions are not thorough.

Edwiin Bright

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Reviewed: Fri, May 12, 2017
About Garenta: 8.0 /10
They said there wouldn't be an extra charge for returning the car to a different location, but there was still an additional fee...
About QEEQ: 8.0 /10

Cleveland Daisy

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Reviewed: Wed, Nov 11, 2015
About Garenta: 8.0 /10
Pretty good, the store staff are very friendly and proactively provide tips. The car was just cleaned and equipped with wet wipes and bottled water. Returning the car was also quick.

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