Queued to pick up and return the car. Everything was great, just didn't get the desired car model and had to downgrade.

Pushy obnoxious sales person, the type that makes you uncomfortable. He pushed a LIT insurance, that I still can’t find if it is or not true that it is requiered by Colorado State Law... The car was really small. The only reason we could fit 1 large and 1 small suitcases was because nobody was in the back seat.

The process is smooth and easy. Car is ready when we got there. The lady at the counter wasn't really friendly because she insisted we should buy insurance for the car key which I think is just stupid. I already purchased super protection so I refused to pay more just to insure the car key!

Very easy to use. All details are there. The insurance is cheaper than when you buy at the counter. This app is amazing! Gives me alerts of my upcoming trips. Gives all the tips as well when i pick up my car.

Car was dirty after putting the seats down. Car had some damage to rear door. They told me they don’t worry about small dents or scratches when I picked up the vehicle. When I dropped off the vehicle there was no one around. I went to the pick up window and they told me to just leave the car with the keys in it. I went to the sales counter inside and told them and he said they would Email me a receipt. When I got the receipt I saw that they charged me an extra day. I picked up the car @9:00. And returned it a little after 8:00. My flight boarded at 8:30. I called them and they took off the charge. They I get an e-mail re the damage to rear door. It was so disorganized. Not a good experience

Easy to use website. Good experience