Very satisfied. I forgot to refuel the car before returning it, but the corresponding amount was automatically deducted, and the remaining deposit was refunded quickly.

Rigid, strict, and lacking empathy.

Pretty good

I booked a Lynk & Co 01, but they gave me a Toyota CHR. For those renting cars in Germany, I don't recommend choosing a Toyota; it's not ideal for the unlimited speed highways. The staff suggested I upgrade to an Audi Q3 for an additional €150. As soon as I drove out of the parking lot, I regretted not upgrading.

Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.