No pressure to buy insurance, and the car was in good condition.

The overall staff efficiency at OK Mobility is extremely high, and their attitude is exceptionally good! The manager at the rental office in Munich Airport is attentive, outstanding, and professional, handling matters very quickly and patiently. We experienced a flat tire at night, and they immediately called a tow truck to take away the damaged car. The next day, we went to the store to pick up a new car. (Note: You need to purchase full insurance at the store to enjoy this level of efficiency.)

This is my second time renting a car at Munich Airport, and it was still very smooth. The customer service will ask if you need insurance. Since QEEQ covers through a domestic company, I didn't need it on site. Driving in Germany is very safe, and there aren't many cars. A great experience overall.

Great car rental experience

Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.