MUNICH AIRPORT CAR RENTAL REVIEWS

Satisfied

Very good.

Good service, easy to use.

The condition of the car was excellent. During the longer rental period, Hertz provided the most considerate service when switching cars. Returning the car was simple and quick, with professional staff inspecting the vehicle and addressing any issues according to the process, showcasing the service standard of a major company. At pick-up, I mentioned that I had already purchased full insurance, and there were no attempts to sell additional insurance throughout the rental process. Overall, an excellent car rental experience. Hertz will definitely be my first choice for future travels! Encountered a yellow warning from the vehicle's electronic system, and QEEQ's customer service provided timely support.

Very satisfied, the car matched the reserved model, extremely polite, and no upselling.

It's fine.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

The staff at the car rental company was very patient, had a great attitude, and provided clear guidance.

Very satisfied

The process was relatively quick. There was a bit of upselling, but after I politely declined, they didn't persist.

Europcar truly offers great value for money, and I even got an upgrade to a Mercedes E300de, which might be a hybrid.

Very satisfied, highly recommend! Munich, Germany is truly amazing.

The service was efficient, without any upselling.

The rental company processes quickly with minimal queues.

I have rented with QEEQ before. Their customer service is excellent, very responsive, the rental location is easy to find, and the process is smooth.

The pick-up and drop-off processes were very smooth, and the car provided was much better than the one booked.

Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.

The overall service was smooth.

The queue for pick-up procedures was a bit long. Even arriving an hour early, I still had to wait until the scheduled time to begin the process, which felt slightly inconvenient.

The car was in great condition and very easy to drive. The staff were friendly and patient, making it an awesome experience.