Very satisfied.

When picking up the car, the salesperson insisted I buy insurance. I told them I had already purchased it on Zuzuche, but they said it wasn't comprehensive enough and pressured me to buy more. I didn't, and the salesperson was unhappy. Additionally, no return map was provided, and the Las Vegas rental location is quite a distance from the airport, making the return inconvenient. I used Google to find a return location, but ended up going to the wrong place, which cost me 20 minutes. Aside from these issues, the experience was quite good—very convenient, with a high degree of freedom in choosing cars, and quick return procedures!

Unfair pricing, no clear rules! Too many hidden charges, it’s a trap!

Thrifty and Dollar share the same counter. I waited in line for over an hour, and when it was finally my turn, there were no cars available. I had to wait an additional half hour.

Forced into buying insurance I did not need. After a long international flight could not bear to argue any more.