As few other people I was scammed for "taxes" on the spot even though I paid the whole sum of the rent beforehand. Thus a one-star experience, not recommended.

We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again

As above

What I didn't expect was to find that I had been charged nearly 300 euros for additional insurance I wasn't offered and I didnt want. I feel totally betrayed by goldcar and I won't be using them in the future. Their actions amount to fraud.

Booking was as expected

Charge me 24 euros more money when I got there so the cost I paid to easy car was not all inclusive