The whole process was so smooth and the lady at the Goldcar desk on pick was really friendly and helpful. Thank you so much.

The worst car rental experience I have ever had. An absurdly disorganized pick up that took close to an hour. Then the woman at the front desk insisted I pay a refuelling fee of €23, even though I said I would refill the tank before returning! She said, "if you don't like it, rent somewhere else". I will never deal with Goldcar again, I don't know how they are still in business.

You are the worst rental car company in Europe, people at the counter are mean and disrespectful. Prices are competitive but I prefer to pay more and being treated as a human being. I would like to know if you would like to be treated the same way, if the answer is no, then act accordingly and train your people or fire them.

An absolute joke, trying to sell their own insurance, scaring that without this insurance I won't be able to visit the majority of the places, which was false. Big queues as well. AVOID GOLDCAR!