The service from Europcar at Basel airport was superb. We were a little concerned because we had been offer a higher spec- but automatic car, which took a bot of getting used to. Staff at Europcar showed how it should be driven which was helpful.

QEEQ worked better than expected. All went smoothly, and we also got a small rebate due to a price reduction.

Specifically booked a Manual car but the on pick up the counter staff advised that they had no manual cars available. I was not advised beforehand about this and had no option at pick up but to take an automatic car. This was certainly disappointing although the condition of the automatic car was fine.

Great experience renting from you guys, Thanks for the good service. The only thing that can be improved is guidance to drop location and also the waiting time to return the vehicle.