Car swapping is quite common in Turkey. Didn't like driving a Renault and wanted a Hyundai, but still ended up with a Renault. As expected, the gear shift logic was terrible.

Very dissatisfied, they raised the price arbitrarily.

Extremely dissatisfied with this car rental experience. The rental platform stated that the car could be rented if you are 21 years of age or older, but at the store, they told me you have to be at least 24 years old.

We explicitly requested not to add any extra insurance, but the rental company still added it. The list was in Turkish, so we couldn't find out in time.

You can add an additional driver by telling the counter staff. I paid extra for domestic insurance in Turkey, which cost more than 300 yuan than expected. Reasons: 1. My English is poor, so communication was difficult. 2. The counter staff didn't mention the insurance and asked me to sign the document right away. 3. Due to language barriers and the long queue behind me, I signed hastily. 4. In retrospect, I should have told the counter staff from the beginning that I didn't need insurance and used phone translation if necessary, instead of waiting for him to print the document.