I chose this company because of the high ratings from other customers and the feedback mentioning no upselling practices. As it is an international chain and the car options matched my preference, it seemed like a good choice.
Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons.
Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.

At first, one of the staff members was not helpful and had poor English skills. He was very impatient when explaining their full insurance policy and clearly lacked professionalism. Then another young employee took over and was much more patient.

Very satisfied.