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Reviewed: Fri, Oct 18, 2024
About Hertz: 10.0 /10
Patient explanations.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Alvis Abe

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Reviewed: Sun, Feb 9, 2025
About Hertz: 2.0 /10
I had already informed the rental company that I did not need any insurance, yet they forcibly added PAI/PEC. Additionally, they charged two deposits of $200 each, totaling $400, but the rental paperwork only shows a deposit of $200. However, my credit card records indicate two $200 charges. When returning the car, I was told the deposit authorization would be released on the same day, but it's already been two days and it hasn't been lifted yet. I hope QEEQ can help coordinate the refund of the deposit.

Orville Trevelyan

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Reviewed: Mon, Sep 30, 2019
About Hertz: 10.0 /10
Originally booked a Chevrolet convertible but got an upgrade to a better Mustang. The car was new with powerful performance and a loud roaring engine. Very impressive!
About QEEQ: 10.0 /10

Norton Simpson

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Reviewed: Mon, Feb 19, 2018
About Hertz: 8.0 /10
The attitude was acceptable.

Xavier Wright

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Reviewed: Wed, Dec 21, 2016
About Hertz: 2.0 /10
When I arrived at the store, it was already 1 AM. The staff didn't say anything and just asked me to swipe my card. I thought it was for a deposit, so we quickly took the car since everyone was tired. Later, I discovered that $249.47 had been charged directly to my credit card for insurance. I had two rentals; during the first one in Los Angeles, the staff introduced several types of insurance and only charged us extra after we agreed. However, in San Francisco, the insurance fee was charged without my consent or even my knowledge. This was very disappointing. Additionally, the car rented during the first trip had a battery issue on December 10th, which wasted a whole half day of our time meant for exploring the Grand Canyon. The case number for that issue is 160322227. I chose this company because of its reputation, but my overall experience was not satisfactory.

Dinah Faulkner

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Reviewed: Sun, Oct 9, 2016
About Hertz: 10.0 /10
Hertz is a reputable large car rental company, the procedures are simple, pick-up and drop-off are convenient, and they have a good reputation. Recommended.

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