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Search for Hertz Car Rentals in San Francisco

Poor HERTZ customer service

Reviewed: Wed, Jul 31, 2019
About Hertz: 6.0 /10
Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!
About QEEQ: 8.0 /10
EasyRentCars were fine.
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Jeep Cherokee image
Hertz
San Francisco Airport(SFO)
San Francisco
United States
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Franklin Raphael

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Fri, Sep 5, 2025
About Hertz: 10.0 /10
Hertz is great!
About QEEQ: 10.0 /10

Blake Morton

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Mon, Aug 5, 2024
About Hertz: 10.0 /10
Good.
About QEEQ: 10.0 /10

Cherry Zephaniah

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Sun, Dec 30, 2018
About Hertz: 2.0 /10

Charlotte Birrell

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Wed, Feb 21, 2018
About Hertz: 4.0 /10

Bruce Hood

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Mon, Feb 20, 2017
About Hertz: 10.0 /10
The service was excellent, and returning the car was very convenient. However, the wait time for processing the paperwork was a bit long. Upon arriving at the store, I spent $30 to upgrade to a Jeep SUV. Initially, they asked for $50, but seeing our hesitation, they immediately reduced it by $20.

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