The rental company is very generous overall and does not fuss over the model of car or fuel level.

The service attitude was good, but communication was a bit difficult because my English isn't very good.

The service was excellent

Pretty good, there are many options available for the same class of vehicles. We spent an extra 20 CAD per day to upgrade to an SUV, and ended up with a 7-seater Paladin, which was too big.

There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.