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Search for PAYLESS Car Rentals in Cincinnati
Reviewed: Thu, Jul 11, 2019
About PAYLESS: 2.0 /10
Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.
About QEEQ: 10.0 /10
Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.
ford Explorer 7 Seats image
PAYLESS
Cincinnati
United States
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

R.Garcia

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Compact | Hyundai Accent or similar
PAYLESS
Springfield
United States
Reviewed: Thu, Oct 24, 2019
“A good simple car rental that took car of my needs for this trip. Thanks”
About PAYLESS: 9.3 /10
All went well but i wasn't aware you'd charge a set fee for gasoline . I thought you'd charge me a couple of gallons to top off tank. I filled it the day before and used a couple of gallons. I noticed a 30 plus fee for gas service. Not happy with that.
About QEEQ: 10.0 /10
Again gas fee wasn't explained.

R.Harrison

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Medium SUV | Toyota RAV4 or similar
PAYLESS
Washington
United States
Reviewed: Tue, Jun 25, 2019
“Wrong car/water leaking on passenger side soaking the carpet.”
About PAYLESS: 6.7 /10
We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.
About QEEQ: 8.0 /10

B.F

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Full Size | Ford Taurus or similar
PAYLESS
Phoenix
United States
Reviewed: Sun, Jun 23, 2019
“After booking it took a while to figure out that I got a voucher and had to use it to find company”
About PAYLESS: 10.0 /10
All good
About QEEQ: 8.0 /10
Telling me which company I was renting from

J.Jamison

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Full Size | Ford Taurus or similar
PAYLESS
Salt Lake City
United States
Reviewed: Thu, Jun 20, 2019
“Pushy upselling 101”
About PAYLESS: 8.0 /10
The counter staff tried to upsell a more expensive vehicle to every customer while I was at the counter. It wasn't even subtle and definitely a put off. Didn't have my car supposedly so I opted for a minivan which had more space anyway so it worked out. Vehicle was fine and value was good. Staff's selling techniques was the issue.
About QEEQ: 8.0 /10

d.bradley

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Large SUV | ford Explorer 7 Seats or similar
PAYLESS
Louisville
United States
Reviewed: Sun, May 12, 2019
“One of the better car rental experiences I’ve had.”
About PAYLESS: 9.7 /10
Everything went very well.
About QEEQ: 10.0 /10
I will use them again.

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