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Live chat Email us Service Code: 4509778171
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Reviewed: Wed, Oct 30, 2024
About Alamo: 10.0 /10
Although my English is not very good, using translation software was no problem. The staff were very patient and explained all the fees clearly. I chose the full-to-empty fuel policy. Especially during the return process, I accidentally drove into the departure parking area instead of the arrival parking lot where I was supposed to return the car. The parking area was too large, and I couldn't find my way to the correct spot. Fortunately, a staff member kindly assisted me in driving the car to the return location. Very nice! Returning the car was very convenient—just handed it over to the staff. The deposit was released quickly, much faster than the one-month wait they mentioned earlier. The car was in great condition, and I recommend bringing an iPhone to use CarPlay navigation and a phone holder. Overall, it was a great experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo Toronto Pearson International Airport

Gwendolyn Elinor

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Reviewed: Sun, Oct 6, 2024
About Alamo: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Joan Hardy

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Reviewed: Tue, May 14, 2019
About Alamo: 10.0 /10
No need to wait in line, the process is simple and quick, and they don't forcefully push insurance.
About QEEQ: 10.0 /10

Quentin Beerbohm

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Reviewed: Thu, Sep 14, 2017
About Alamo: 10.0 /10
The process was clear and standardized. I made an online reservation, and during pickup, they routinely asked a few questions like whether I needed extra insurance, how many pieces of luggage I had, whether I wanted to upgrade the car, and fuel return options. The process took about 20 minutes, and I drove the car away, very convenient.
About QEEQ: 8.0 /10

Olive Baker

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Reviewed: Tue, Oct 13, 2015
About Alamo: 10.0 /10
The service is very patient, but it's all in English. Luckily, I had a friend there to pick me up, which solved everything smoothly. If you don't speak English, it could be troublesome.
About QEEQ: 10.0 /10

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Intermediate | Hyundai Elantra or similar
Reviewed: Sat, May 4, 2019
“Fantastic”
About Alamo: 10.0 /10
Everything went smooth. I was given a free upgrade upon pick up which was a pleasant surprise. Counter staff were very helpful and the lady at drop off location was very courteous as well. Overall great experience. I would request Alamo staff at Pearson airport location to pick up the phone. Tried connecting several times but no body picked and I had to connect to help desk for some queries. However apart from this, service was excellent and I would book again with Alamo.
About QEEQ: 10.0 /10
Would definitely book through easyrentcars.com again. Gave me a good deal

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