Broker to rental experience is disjointed and feels engineered to take your money for insurancecover

Service at car pick up and car return was excellent, but the car was not in good conditions. The front left light bulb was burned (I realized it when I arrived to the B&B) and this limited the use of the car only during the day (for security and because I wanted to avoid any fine). Mechanically the car was only reasonable, it may need some revision on front wheels allignement and clutch…

Car was excellent. Did not like counter staff trying to sell me insurance at the counter. I had bought full cover with Easyrent. Pretty much told , if you break down you are on your own.

Easyrentcars was easy

The member of staff I dealt with was rude and pushy. She tried to sell me an additional insurance when I had already purchased a similar one through the Easyrentcars website. She implied that the insurance I had purchased was unlikely to pay out, in case of an accident. Only at the end she explained that what she was offering was optional. Moreover nobody came out to check the car with me and I was left to find the car by myself. They were instead very thorough in checking the car on my return. I won't use this car rental company again

The booking process was really easy, really good service