Overall, it was pretty good. The customer service representative was very patient during the communication process. In the end, they provided two parking cards in case one malfunctioned.

The overall experience was straightforward with no unnecessary hassle. The car was new and the driving experience was excellent. However, when I rented the electric vehicle, I specifically asked if there were any special requirements regarding charging, and the staff said there weren't. Upon returning the car, the inspection staff suddenly told me I needed to charge the battery to over 80%, resulting in a charge of more than 20 euros. This was a negative experience.

Not bad.

Normal

Although finding the pickup location in France took a lot of effort, as the Google Maps location was somewhat inaccurate, and the pickup point was not by the street but on an uphill road, making it hard to find, the company's service was still acceptable.