Hertz ZURICH AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Cynthia Clemens

Switzerland

Reviewed: Thu, Oct 3, 2024

About Hertz: 10.0 /10

Very good and efficient. This time, the staff gave me a choice and allowed me to pick a slightly lower grade car while including insurance for a second driver. In the end, I chose this car model. The car was very new, having only been driven 2,000 kilometers, and it had GPS.

About QEEQ: 10.0 /10

13-day rental

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Eugene Priestley

Switzerland

7-day rental

Reviewed: Thu, Oct 3, 2024

About Hertz: 8.0 /10

It's a big company, the car condition is quite good, and the service process is clear.

About QEEQ: 10.0 /10

Tess Obadiah

Switzerland

3-day rental

Reviewed: Tue, Oct 8, 2024

About Hertz: 10.0 /10

Overall, pretty good. The cars are very new, with just over 9,000 kilometers. Avoid choosing electric cars as charging is inconvenient.

About QEEQ: 10.0 /10

Ogden Gard(i)ner

Switzerland

5-day rental

Reviewed: Mon, May 6, 2024

About Hertz: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Veronica Defoe

Switzerland

5-day rental

Reviewed: Sat, Jun 15, 2024

About Hertz: 8.0 /10

The queue at the counter was quite slow, everything else was fine. They are now clear that extra insurance is not needed.

About QEEQ: 10.0 /10

Zoe Charles

Switzerland

7-day rental

Reviewed: Fri, Dec 1, 2017

About Hertz: 8.0 /10

Quick pick-up and return, charged a pre-authorization of 199 CHF, and an additional 99 CHF for an extra driver. The second day of renting, driving from Zurich to Milan, my luggage was stolen from the trunk. Overall experience was bad, especially since I had locked the car, but the items were still stolen without breaking the windows. Very puzzled.

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