The overall staff efficiency at OK Mobility is extremely high, and their attitude is exceptionally good! The manager at the rental office in Munich Airport is attentive, outstanding, and professional, handling matters very quickly and patiently. We experienced a flat tire at night, and they immediately called a tow truck to take away the damaged car. The next day, we went to the store to pick up a new car. (Note: You need to purchase full insurance at the store to enjoy this level of efficiency.)