Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...

The store is outside the airport. Called staff to pick us up; the shuttle service was prompt.

Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.

Booking process was easy. It would have been good to include the extra cost for additional drivers.

The car was a different model they gave. Not happy with their service. Pick up location little far from airport.

I did get mustisibi outlander which was smooth and got power, lots of space and easy to drive , less economical , may be bit warm reception when we are there even though we need to wait bit while because they are busy , instead ignoring

Was easy booking and quick checkout Will be much appreciated if we got the same vehicle instead of same standard while we book