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Search for Routes Car Rentals in Toronto

Great car but inconvenient pick-up location

Reviewed: Sun, Jul 14, 2019
About Routes: 7.7 /10
The transfer from airport was good, but the pick-up process in the office was very poor. It took too long and communication was not good. We were totally confused by the directions given which we thought included the toll road into Toronto. When we happened to see a notice about the penalties for using the toll road, we were then told that that the instructions were NOT to use the toll road. We then decided to add a GPS which meant a further delay and a change of vehicle.
About QEEQ: 10.0 /10
Toyota Corolla image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

Winifred Raglan

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Nov 26, 2018
About Routes: 2.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Sep 24, 2019
“Very good”
About Routes: 8.3 /10
Very good car very good stuff
About QEEQ: 9.0 /10
Very good company

C.Landry

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Large SUV | Dodge Durango or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Aug 21, 2019
“great experience - i would definitely book through Routes again when required.”
About Routes: 9.0 /10
The rental experience and quality of the car was excellent. On pick up - staff was very friendly however she was serving phone customers at the same time and took a look time to complete our paperwork.
About QEEQ: 10.0 /10

P. Manzo

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Full-Size | Nissan Pathfinder 7 Seats or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Aug 15, 2019
“Ok. But too many restrictions on mileage. The ad says 3000+ km per rent max, but was told otherwise.”
About Routes: 6.0 /10
Fine print and restrictions should be made upfront. Not when you're there getting the vehicle late at night.
About QEEQ: 8.0 /10

R.Advani

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Large SUV | Dodge Durango or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Jul 2, 2019
“TERRIBLE.”
About Routes: 4.7 /10
Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.

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