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Live chat Email us Service Code: 1248817086
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Great car but inconvenient pick-up location

Reviewed: Sun, Jul 14, 2019
About Routes: 7.7 /10
The transfer from airport was good, but the pick-up process in the office was very poor. It took too long and communication was not good. We were totally confused by the directions given which we thought included the toll road into Toronto. When we happened to see a notice about the penalties for using the toll road, we were then told that that the instructions were NOT to use the toll road. We then decided to add a GPS which meant a further delay and a change of vehicle.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

Eileen Doherty

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Medium SUV | Tesla Model Y or similar
Reviewed: Sat, Jul 6, 2019
About Routes: 10.0 /10
Very good.
About QEEQ: 10.0 /10

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Intermediate | Nissan Sentra or similar
Reviewed: Fri, Apr 10, 2020
“good experience”
About Routes: 9.0 /10
Great price, nice vehicle.
About QEEQ: 10.0 /10
Easy to use, good customer service.

M.Varkovetski

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Large SUV | Dodge Durango or similar
Reviewed: Sun, Sep 8, 2019
“Terrible experience”
About Routes: 5.7 /10
Terrible service. Due to a credit card machine issue on their end, we waited over an hour to have our rental processed. No apologies from staff. Terrible.
About QEEQ: 9.0 /10

B.Bebb

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Economy | Kia Rio or similar
Reviewed: Fri, Jun 21, 2019
“Got more than I bargained for!”
About Routes: 9.7 /10
Ordered a compact, Rio or similar, but got the biggest car in the lot! A Dodge Durango no less! Lovely car to drive, although very thirsty. No complaints.
About QEEQ: 10.0 /10

J.Langan

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, May 29, 2019
“Easy - car rental”
About Routes: 8.3 /10
I ordered a medium Nissan suv, they seemed to want to push me in a jeep wranfler instead. I pushed back to get the Nissan. It was onlyb5000 km old. Very technically advance, could steer itself around corners type technology. Car was flawless in performance and got great fuel economy
About QEEQ: 8.0 /10
Great booking platform, I have recommended it to a few friends. I used from Australia to book in Canada. Have checked on the app for Australia, new Zealand and the States too.

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