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Live chat Email us Service Code: 3496597086
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TERRIBLE.

Reviewed: Tue, Jul 2, 2019
About Routes: 4.7 /10
Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Toronto Airport

Adonis Stella

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Reviewed: Tue, Oct 16, 2018
About Routes: 8.0 /10
Small company, low cost

V.PHAM

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Economy | Toyota Yaris or similar
Reviewed: Wed, Sep 28, 2022
“Car was excellent, except unable to contact Routes car rental service desk”
About Routes: 9.0 /10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
About QEEQ: 8.0 /10
I contacted QEEQ help lines couple times, they have been helpful.

L.Mesa

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Full Size | Nissan Pathfinder or similar
Reviewed: Fri, Sep 6, 2019
“Very GOOD”
About Routes: 10.0 /10
We were expected (as per the reservation) a different make of car but there was no issue with the one we got.
About QEEQ: 8.0 /10

R.BATTINENI

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Medium SUV | Jeep Cherokee or similar
Reviewed: Wed, Aug 28, 2019
“excellent”
About Routes: 8.3 /10
they have excellent new cars.
About QEEQ: 10.0 /10
found vey easy to book a car

Y.Von

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Special SUV | Jeep Wrangler or similar
Reviewed: Tue, Jul 16, 2019
“Great experience with easyrentcars and average experience with supplier company”
About Routes: 7.7 /10
There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.
About QEEQ: 8.0 /10
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