The service was very average. I rented a car in Dubai before, and the difference is significant. Basically, there is no service at all. There were scratches on the car, and they only took photos after I repeatedly reminded them. Otherwise, they would just hand you the keys and leave. They didn't explain things like how to use the various car light switches or refueling info. Midway through the drive, a warning popped up about low tire pressure in one of the wheels, which shows that they didn't properly maintain the vehicle before handing it over.

The brakes are too tight.

Working hours end too early, and overnight parking is too expensive; the pickup location in Melbourne was very slow, waited nearly an hour. But very cost-effective, and the car was in good condition.

Please provide the nearest gas station from the drop off location would be perfect. We have been looking for over 10 minutes but still couldn’t found, then go back to the service center to ask the lady!

Easy, good

Car was in very poor condition. Damage from the front bumper to the rear bumper. Windows were quite dirty in the car causing sight issues when the sun was out.